- 1-4F., No.136, Sec. 1, Fuxing S. Rd., Da'an Dist., Taipei City Taiwan, R.O.C
- NT$4,200 ~ NT$4,800
- Legitimate Hotel
- Bath tub
BR Wenhu Line Zhongxiao Fuxing
Double booking wont be supported for refund by HotelDouble booking I booked this hotel from 02May - 05May through @Agoda.com and its clearly said no booking fee (which supposed your final seeing price is same as your charged amount). However, my first booking showing a taxes and fees amount of ~$100 for a $550 booking. So right at the early morning of the checking day, i went to agoda and looked at the price to double check on the final price, unfortunately, the accidental swipe made a double booking (coz agoda saved your previous search so the booking is same 3 adult-2double rooms-3nights for same Thu-Sun on May09-12. Because the credit card didn't go through the security code entering step as it should (on my 1st booking and thanks to #agoda mobile friendly and tricky app somehow stored my card from my previous enter) So, i double booked this hotel. And i cancelled it right at the moment i realized i’ve double booked it. So i asked this hotel about it and the receptionist said the hotel doesn't have authority to cancel it, only website i used have that authority. Then even i went through Agoda callcenter to help for cancellation process twice - but we got response from this hotel that says hotel cannot cancel one of my reservation even though it is double booking. Coz of i’ve cancelled right after, my booking wont be avail for stay either refundable, i’d agree to get Agoda help to re-open my booking - which is becomes one of the reason from next response of the hotel staff that they cannot make any cancellation on my booking without penalty- so which is clearly that they can, but yes, i’ve replied accepted on the penalty but the latest response was inly allowing me to postpone the staying date. So, I’m also a host on Agoda and other booking agencies partner previously, And also from Agoda callcenter explanation, plus I’ve checked everywhere else on the internet bout double booking non refundable situations and found out that every hotel canceled it for their customers since it is not like I'm not going to for this Hotel. And i’m now have to find someone to take over my double booking - if not, i’m going to pay total almost $1200 for 3 nights stay. And obviously Agoda has failed in managing and working with merchant on this case and both unauthorized getting your credit card security confirmarion code and taking full responsibility for this kind of situation, looking on #tripadvisor, I’m not the only facing this issue. Recommended you to go check oftenly and manually removed your saved card from #agodamobileapp and #agoda website for your own safety. (I have all ss but couldn’t upload from here)
Perfect name, as this hotel is living in the pastI’m sure that when it opened this was a lovely hotel. Sadly, in the 30-40 years since, they haven’t changed - or updated- a thing. As most of the other reviews have said, it’s old and dated. However, my room didn’t smell and was clean. It’s in a good location, the room was big and it’s better than the hostel where my friends stayed... but that’s about it.
AvoidI am not at all a picky traveler, but I would strongly discourage anybody from booking this hotel. The hotel and our room smelled like mildew, and the walls in our room were warped from moisture. We checked out after less than an hour, and the hotel staff refused to refund us. We got in touch with our booking website after our travels, but the hotel refused to negotiate with the booking website. The hotel even refused to provide a 50% refund to the booking website, which is ridiculous because the hotel could have tried to book out at least the 2nd night of our 2-night booking. There are plenty of marvelous affordable hotels in the Da'an area. This is not one of them.
Hong Kong, China
Old but great locationIt is a very old hotel but could tell by the odor, from business centre to hotel rooms. Please check for newer wing if u take this hotel; otherwise u will needed to switch room. Maintenance was not done at all, rooms are dirty. Suggest u may prepare your own towel and cups. Location is very great though, with 2 Sogo departments store nearby and subway just 2mins away!
Double bookingI booked this hotel from 12/29~1/1 Because the credit card didn't go through and sent me text message later, i double booked this hotel at the same date. So i asked this hotel about it and one of clerk says Hotel doesn't have authority to cancel it, only website i used have that authority. But i got an e-mail from this hotel that says hotel cannot cancel one of my reservation even though it is double booking. This was not one time thing actually, clerk including catalina kept lying to me about that authority and didnt get me through to their manager saying that they don't know their name and list. So i looked everywhere on the internet about double booking non refundable situations and found out that every hotel canceled it for their customers since it is not like I'm not going. So i keep trying to contact hotel but they avoided my calls and my friend's calls on purpose. I know this because when i tried with my mom's phone, they picked it up right away. Three day staying is not short definitely and especially around these seasons. I payed more than 700 US dollars for three days and this is what i get from this hotel service. I really don't understand why they won't cancel one of my reservation. 정말 최악입니다. 호텔중에 전화를 고의로 피하는 경우는 처음 봤네요 더블부킹이면 안 가는것도 아니라 두 개중에 한 개는 취소하도록 다 도와주는데 권한 없다고 거짓말하고 매니저 연결 안 해주고 시간 흘러서 비싸게 산 방 쓰게 하려고 삼개월 안에 다시오라는데 말이 되는건가 싶어요.
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This review is the subjective opinion of a TripAdvisor member and not of Taipei City Govermnent and TripAdvisor LLC.
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