- NT$7,810 ~ NT$9,460
Mountain View, California
Dirty and very bad service and overpriced.1. Service is horrible. When we arrived at the hotel, no one is helping us with our luggages, even though i have my mom who is 87 years old with us. 2. We were told to pay at the time of checkin. I have travelled to many other places and this is the first time I was told to pay at the time of checkin. 3. When we tried to borrow a wheelchair, I was told the wheelchair is only for inside the hotel usage, and cannot be taken outside of the hotel. We were in The Riviera before moving to this hotel, and we were treated wonderfully overthere, where we were allowed to borrow the wheelchair for my mom for sightseeing. 4. Hotel smells cigarette and musty smells. First we were assign room 1004, it smells horrible and smells like a smoking room. We were shown other room and all rooms were all smells like a smoking room. Finally we took the 8004 room. I have daily headache due to the smell of the room. 5. I have dust mites allergy. As soon as I entered the room, I can't breath. That means the carpet is not clean for i don't know how many years 6. The bed caused back pain. it's sagging in the bottom and cause back pain 7. Breakfast buffet is horrible too. And for that they charged additional $30 / day. 8. The phone is our room was not working. We reported to the front desk. They did not fix our phone until our last day. 9. The TV in our room does not work. we don't bother to report it based on our experience with the phone. Overall, I will not recommend this hotel to anyone and would never go back. it's not even worth the $132 price that I paid. I would spend $20 more to stay in The Riviera Hotel.
合作送洗廠商貨車佔用自行車專用道至發表評論前已三度親自到飯店櫃臺反映過三次：該飯店送洗廠商的貨車只圖自己作業的方便，佔用自行車道。行經的自行車被迫繞轉至快車道上，十分危險。櫃臺服務人員均回覆會向上反映，但均不見改善，每星期四早上10點騎自行車經過南京東路四段的飯店門口，都會被擋道。 ㄧ個飯店管理的好壞，從小處就可一窺究竟。小小一個送洗貨車停放的問題若飯店都無法管理，怎麼會讓客戶或旅客放心且安心的入住呢？ 難道一定要等到自行車騎士出事故後，追究飯店管理的相關責任時，才會真心面對問題去處理解決嗎？
看演唱會的絕佳住宿！！！參加演唱會最佳住宿飯店，距離小巨蛋走路不到十分鐘，太方便了!! 雖然因為演唱會的關係比較晚進房，不過可以先把行李託管在櫃檯，之後再回飯店好好休息~ 下次跟朋友參加演唱會還要來住!!!!!
© 2018 TripAdvisor LLC